You may also fax your technical support questions to (201) 896-0242, Attention:
Technical Support, or e-mail them by clicking
here. Please be sure to include your telephone number in the event that
we cannot reach you via e-mail.
If you would like information mailed to you on any PANTONE Products, you may e-mail
your name, full address, telephone number and company name to our pre-sales department
by clicking here.
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equipment service
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PANTONE formula scales and PANTONE Color Viewing Lights
purchased in North America can be serviced by Pantone,
Inc. located in Carlstadt, New Jersey. The warranty
period is one year on parts and labor from date of
purchase.
If you require technical assistance with either of
these products or need to return your unit for repair,
please contact customer support at 866-PANTONE.
You may also E-mail your question or problem to us by clicking
here. Please include the
nature of your problem and return contact information
including name, address, phone number and E-mail
address. A service representative will contact you
regarding your problem.
No equipment and/or product should be shipped to
Pantone without proper return authorization.
For service on units purchased outside North America
please contact your local Pantone representative.
Additional information regarding Pantone equipment can
be found on our knowledge base at www.askpantone.com.
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